Payment information
At Fleeteez, we strive to make your shopping experience smooth and secure. Here’s everything you need to know about our payment process:
Accepted Payment Methods
We accept the following credit and debit cards to ensure convenience and flexibility:
- Visa
- MasterCard
- American Express
- UnionPay
Payment Security
Your security is our top priority. We use industry-leading security measures to protect your payment information:
- SSL Encryption: Our website uses SSL (Secure Sockets Layer) to encrypt your personal and payment information during the transaction process.
- PCI Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure your payment details are processed safely.
- Secure Payment Gateways: We partner with trusted payment gateways to handle your transactions securely and efficiently.
Billing Information
To complete your purchase, you will need to provide accurate billing information, including:
- Name as it appears on your card
- Billing address
- Credit/debit card number
- Card expiration date
- Card security code (CVV)
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing:
- Order number
- Summary of items purchased
- Billing and shipping details
- Estimated delivery date
Payment Issues
If you encounter any issues during the payment process, please contact our customer service team at [email protected] for assistance. Common issues may include:
- Declined transactions due to insufficient funds or incorrect card details
- Payment gateway errors
Refunds and Returns
For information on our refund and return policies, please visit our Returns and Refunds page. We process refunds promptly, typically within 5-7 business days after receiving the returned item.
By offering secure and reliable payment options, we aim to provide a seamless and safe shopping experience at Fleeteez. Thank you for choosing us for your shopping needs.